apartment care
Maintenance Service Requests
All service requests are handled through the membership office. Our business and membership teams are here for you, so please feel free to call us with any questions you may have regarding your home.
Our management and maintenance team is scheduled to give you a 24-hour service in the event of an emergency. An emergency is described as: fire, gas leak, sewer back up, stopped toilet (if you only have one toilet in your apartment), no water, no heat, or anything that may cause personal or property damage.
For your convenience you can place your non-emergency service requests in the following manners:
- Call or stop by the office during the office hours to speak with a member of the management team in person.
- Leave a message with the after hours answering service or voice mail.
- Email your request via The Edwards Communities Website via the Maintenance Request Form.
Please make sure you include details about your service needs, your name, and daytime phone number, apartment number and whether or not we have permission to enter in your absence.
Patios and Breezeways
The balcony patio area is an extension of your living space and should be kept in a neat and orderly fashion. Please do not hang towels or clothing over the balconies. We encourage you to help beautify the community with flowers. No items (including bicycles) may be stored in the breezeways. Please contact the membership office to explore alternative places to store items you are unable to find a place for.
Light Bulbs
All lights are with bulbs upon move-in and replacements will be the members responsibility, including the appliance bulbs. Lights out over entries or in common breezeways should be reported to the membership office and we will promptly replace the bulb. If you reside in an apartment with a vaulted ceiling and need a light bulb changed, please contact the membership office.
amenities